Sometime this week, I’m going to shut down the S.O.S. (that’s “Stratepedia Online Support”) section of the Learning Labs. I thought providing a level of peer support was a good idea, but it never really caught on in this case and I think confused more than it helped. Not to worry: Our Stratepedia Guidebooks are still online, and you can always e-mail your questions to us at help@stratepedia.org.

If you have any questions about this transition, drop me an e-mail or leave a comment.

In other support-related news, Amber and I are in the process of revisiting and revising the aforementioned Guidebooks to make sure they address the kinds of questions we find ourselves answering more often than not. These new Guidebooks will be rolled out as we get them done and will be available for free in both web-based and PDF formats. The latter is suitable for printing, if that’s your liking.

We’re using a great new application I found a few weeks ago called ScreenSteps. It’s great for creating how-to guides for anything to be done on a computer, and can be exported to blogs (if you’ve been following my series on Goodreads you’ve seen ScreenSteps in action), straight HTML, or PDF. I think Depot’s Guidebook will be updated to this new format within the next few weeks; other guidebooks will follow.

But that’s not all! Keep following Hello (the blog you’re reading right now) for tutorials, case studies, and anything else that might not fit within the context of our guidebooks. If you’ve got tips or success stories to share with others, let us know and we’ll showcase your work within Hello’s virtual pages.

To recap: S.O.S. is going away, the Guidebooks are staying put but will be getting a significant facelift (and PDF versions), and we want to showcase your tips and successes on our blog. Thanks!

Tags: Depot, Dossier, Learning Labs, Stratepedia Services